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TrustHomi

California Privacy Notice

Privacy rights for California residents under the CCPA/CPRA, and how to exercise them with TrustHomi.

Last updated: 20 Oct 2026

Categories of Personal Information (past 12 months)

CategoryCollectedSold or shared for ads
Identifiers (name, email, phone, IP address)YesNo
Commercial information (bookings, memberships)YesNo
Internet or network activityYesNo
Geolocation (approximate, from IP or your input)YesNo
Professional information (providers' license and business details)YesNo
Sensitive personal informationAccount log-in credentials and payment account details only, to provide the ServiceNo

Scope

This notice supplements our Privacy Policy and applies to residents of California. It describes your rights under the California Consumer Privacy Act as amended by the California Privacy Rights Act (CCPA/CPRA).

Our Practices

We collect the categories shown above directly from you, automatically from your device and from providers and partners, for the business purposes described in the Privacy Policy. We disclose information to the Providers you book and to vendors that process it for us. We do not sell personal information for money and do not share it for cross-context behavioral advertising. We use sensitive personal information only as needed to provide the Service and do not use it to infer characteristics about you.

Your Rights

  • Know and access the categories and specific pieces of personal information we hold about you.
  • Delete personal information we collected from you, subject to legal exceptions.
  • Correct inaccurate personal information.
  • Opt out of the sale or sharing of personal information (we do not sell or share it, but you can still ask).
  • Limit the use of sensitive personal information.
  • Non-discrimination for exercising any right.

How to Make a Request

Email contact@trusthomi.com with the subject "California privacy request", or use our Contact Us page. We will verify your identity by matching details to your account, and respond within 45 days (extendable once by a further 45 days where necessary, with notice to you). You may use an authorized agent; we may ask for written proof of authority.

Global Privacy Control

We honor the Global Privacy Control signal as a request to opt out of sale or sharing. See our Cookie Policy.

Retention

We retain each category only as long as reasonably necessary for the purposes in the Privacy Policy or as required by law.

Shine the Light

California Civil Code section 1798.83 permits California residents to ask which categories of personal information we disclosed to third parties for their direct marketing. We do not disclose personal information to third parties for their direct marketing.

Frequently Asked Questions

Do you sell my data?

No. We do not sell personal information and we do not share it for cross-context behavioral advertising.

How long will my request take?

We respond within 45 days, and tell you if we need more time.